Competence

Competency is the key success factor within GCS.

A competence articulates the expected outcome or performance standard that is achieved as a result of applying a combination of knowledge, personal attitude, skills and experience in a certain function or characteristic.

GCS competencies are cross-functional as well as across the key dimensions, including safeguarding impartiality for system competence, efficient processes for service competence and technical capability through certification competence.

The Competence Framework enables GCS to assess and review organisational and individual’s competence levels, analyzing strengths and weaknesses to identify training and development needs.

HELPING BUSINESSES ACHIEVE ISO CERTIFICATION

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