The initial audit is in two stages:
Stage 1 aims to establish that you understand the requirements of the standard and that you’ve got systems and procedures in place to comply with it. We’ll review any relevant documentation that you’ve produced.
We’ll leave you with a report and an audit schedule for stage 2. The report will identify any actions you’re advised to take before the next stage. Stage 1 is an important part of the process as it ensures you’re properly ready for the more detailed stage 2. It also gets you used to being audited and provides an opportunity to get to know your auditor.
Stage 2 gathers objective evidence to ascertain if you’re complying with the standard. We’ll interview your staff, look at records, review internal audits that you’ve completed, and may visit other sites if integral to the service you provide.